Every day, the hospitality industry relies heavily on thousands of hardworking people to deliver outstanding experiences for its guests. Most of these unspoken heroes are working behind the scenes lifting, moving, and delivering heavy, dirty items throughout the operations.
Nightfood Holdings Inc. (OTC: NGTF), the parent company of TechForce Robotics, focuses on providing robotic solutions to assist the staff in completing this vital work. TechForce Robotics blends decades of hands-on industry experience with cutting-edge USA-based robotics technology to make a real difference in hospitality operations.
The company’s groundbreaking robots make life easier and safer for the staff, removing many of the toughest and hardest tasks, so they can focus on elevating the guest experiences. Their goal is to reshape the hospitality sector approach, having some of the toughest and most unsanitary routine tasks completed by robotics.
TechForce Robotics and its hospitality automation solutions are rooted in real-world experience
Ried Floco, president of TechForce Robotics, doesn’t approach hospitality technology as just an observer, theorist, or software programmer — he lives it. His 30 years of hospitality experience began from the ground level.
As a housekeeper, maintenance person, and front desk agent, Floco has firsthand experience with the operational challenges of the hospitality sector. From the frontlines, he observed systemic issues that spanned cumbersome trash removal and supply management. He also felt the physical toll of the industry’s routine yet vital labor-intensive tasks.
Determined to create solutions, Floco combined his hospitality insight with cutting-edge robotics expertise in an inspiration that would eventually lead to the launch of TechForce Robotics. The company’s mission is to leverage technology to solve real-world hospitality problems, improving both operational efficiency and guest satisfaction.
This unique blend of experience and innovation took TechForce Robotics from concept to tech-driven powerhouse. The secret is that they aren’t just building robots; they’re creating solutions grounded in empathy for real-life workers and guests.
Real-world impact of hospitality operational efficiency tools: Improving guest experiences and cutting costs
TechForce Robotics designs robots purpose-built for businesses with large footprints and ongoing routine challenges (think hotels, convention centers, stadiums, rental car centers, airports, and more). Daily tasks in these facilities, such as trash removal, supply transport, and laundry, bog down staff and consume valuable time. TechForce’s Robotics-as-a-Service (RaaS) model offers a plug-and-play solution that delivers immediate cost savings and operational efficiency.
The beauty of this model is its simplicity and customer-first approach. No need to be tech-savvy, and no requirement to dedicate staff to robot management. Best of all? There’s zero risk, as customers can cancel at any time if they don’t see tangible value.
TechForce’s USA-based team and AI software remotely manage and support the robots, freeing the hospitality staff to focus on serving guests. “Our robots take on the dirtiest and hardest jobs, leaving your staff to focus on more important and safer tasks,” explains Floco. “Until now, there have been no scalable options available. People have had to take on the risk of moving heavy and unsanitary materials themselves. Our robots step in to assist with these hard, dirty, and injury-prone tasks, so your employees can focus on providing personalized guest attention. By expanding and proving success in our own hotels, we’re showing how automation and people can work side by side to solve real labor challenges.”
It’s a win-win approach with surprising results. Technology is actually partnering with staff to humanize the hospitality industry.
AI’s role in redefining the hospitality operational efficiency in back-end management
TechForce Robotics employs advanced artificial intelligence. After more than two years of rigorous field testing and continuous refinement, the robots operate with remarkable autonomy, opening doors, summoning elevators, picking up dirty bins, and delivering clean supplies with minimal human interaction. This intelligent automation enables the robots to work with limited human interaction.
TechForce Robotics also takes security seriously. “We make sure that all of our software development is done right here in the United States by our own team,” notes Floco. “In addition, our servers are hosted securely stateside. For clients with high security requirements, we even offer options to operate the robotic software within a client’s own on-premise servers. This extra precaution alleviates concerns about data safety and can further expand the use of the robot’s AI-powered cameras and sensors.”
TechForce Robotics’ hospitality operational efficiency tools set to bring labor solutions to multiple sectors
TechForce Robotics is just getting started. While the company’s initial focus has been on automating universally challenging tasks in the hospitality sector, real-world applications go far beyond hotels and resorts.
Targeted industries for expansion include arenas, ballparks, convention centers, airports, theme parks, shopping malls, hospitals, assisted living facilities, educational institutions, and office buildings. AI-powered robots can revolutionize operations in virtually any large facility.
Nightfood Holdings and TechForce Robotics are on a mission of rapid expansion. The company’s intelligent robots are already improving lives in one sector. Now, they’re seeking to redefine possibilities everywhere.
“Get ready for nationwide transformation,” Floco predicts. “We can transform back-end operations with scalable robotics solutions in dozens of industries. This technology is not intended to replace human staff, but to improve the quality of life for and empower staff to do their best work.”
