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Laura Sergio on Creating Long-Term Business Value Through Data Strategy

Richard Brown by Richard Brown
September 27, 2025
in Business
Reading Time: 9 mins read
Laura Sergio on Creating Long-Term Business Value Through Data Strategy

Every business is sitting on a growing mountain of data. But the real question isn’t how much data a company has. It’s what it does with it. In a world where disruption is constant and customer expectations evolve fast, a clear, scalable data strategy has become one of the most reliable ways to create long-term business value.

Done right, data isn’t just a back-office asset. It’s a multiplier that touches everything, from decision-making and risk management to innovation and revenue growth.

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Why a Strong Data Strategy Drives Enterprise Value

Business leaders are no longer asking whether data matters. They’re asking how to make it work harder.

According to McKinsey’s 2025 Global Survey on AI, business units that adopted generative AI as part of a broader data strategy were also more likely to report meaningful increases in revenue, similar to the impact seen with earlier data and analytics programs. A separate CX Network study found that 78% of organizations investing in customer insights saw improved loyalty, while 79% reported profit growth.

“Long-term value comes from consistent use of data, not one-off dashboards,” explains Laura Sergio, a strategy advisor for enterprise digital transformation. “Companies that treat data like a renewable resource, not a fire drill, are better positioned to compete five years from now, not just next quarter.”

That shift in mindset requires more than technology. It demands a clear operating model, accountable leadership, and investments that compound over time.

Build the Foundation Before the Tools

Before organizations can unlock the full value of AI, personalization, or predictive analytics, they need data that’s trustworthy, accessible, and well-organized.

Unfortunately, many businesses struggle here. A 2024 TechRadar survey found that although 81% of companies are piloting or scaling AI, the majority report limited improvement due to weak data foundations, such as silos, duplication, or outdated governance.

Strong data strategies start with:

  • Defined data ownership and stewardship
  • Clear data lineage and access controls
  • Systems that support discoverability and integration across teams

This foundation creates a consistent source of truth across the organization, reducing friction and enabling faster decisions.

“Governance isn’t red tape. It’s protection and enablement rolled into one,” Laura Sergio adds. “It helps teams move faster, not slower, by reducing uncertainty and rework.”

Scaling with the Right Architecture

As companies mature, their data needs change. It’s no longer about isolated systems or standalone reports. Instead, it’s about integration, scale, and adaptability.

This is where modern frameworks like data mesh and data fabric come in. These architectural models shift away from centralized data lakes, enabling domain-based teams to manage their own data products while aligning to company-wide standards.

Adoption of these models is growing. Industry data shows that data mesh usage increased from 13% in 2023 to 18% in 2024, reflecting a move toward decentralized, scalable ecosystems that can flex with changing business needs.

For organizations with thousands of users and dozens of business units, this flexibility makes it easier to prioritize what matters most using data to drive outcomes.

Moving From Use Cases to Monetization

The most effective data strategies take a portfolio approach. Instead of betting everything on one flagship initiative, they build momentum through a diverse mix of value-driven use cases.

That might include:

  • Reducing churn with predictive models
  • Cutting operating costs through better supply chain visibility
  • Creating new products powered by customer behavior data
  • Licensing anonymized datasets to partners or external clients

The MIT Center for Information Systems Research reports that among large enterprises, average annual data investments have reached 2% of revenue, roughly $80 million. And while internal optimization remains the primary goal, external monetization (via data products and embedded insights) is becoming more common.

Still, success hinges on measurement. Businesses that track the adoption, financial lift, and user engagement of each data product tend to scale faster and sunset what isn’t working sooner.

Trust, Risk, and Regulatory Readiness

With growing data footprints comes growing responsibility. From privacy compliance to ethical AI, companies must now balance value creation with risk mitigation.

A governance survey by Kiteworks found that only 17% of organizations have fully implemented technical controls for AI. That lack of visibility often correlates with more frequent breaches and slower response times. Meanwhile, Deloitte’s ongoing research shows that companies with mature AI governance practices consistently outperform peers in adoption and revenue metrics.

Privacy-by-design, AI guardrails, and third-party data flow mapping are essential in building long-term trust with customers, regulators, and stakeholders.

Embedding Data in the Way People Work

The best data strategies aren’t bolted onto the side of the business. They’re embedded in how people operate, from frontline staff to senior leadership.

This requires two key shifts:

  • Data literacy: Employees need to understand not just what the data says, but how to apply it. That means training, shared terminology, and clear expectations.
  • Cross-functional collaboration: Product, marketing, finance, and operations teams must work together, using shared data sources to solve shared problems.

Organizations that create “data product” roles and integrate analytics into agile teams tend to be more adaptive, faster-moving, and better at turning insights into action.

Final Thoughts

Data is a long-term business asset. But unlocking its full potential takes clarity, investment, and a culture that treats data as a driver of value, not a byproduct of operations.

When companies build a strategy that spans quality, governance, architecture, and adoption, they don’t just gain insights. They gain resilience. And in today’s economy, resilience is what creates real, lasting value.

As the landscape continues to evolve, the question isn’t whether you need a data strategy, but whether yours is built to last.

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Richard Brown

Richard Brown

Richard has worked as a journalist for various print-based magazines for more than 5 years. He brings together substantial news pieces from the Education industry.

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