There are plenty of flower shops out there, and it may seem like an easy business, but it is not. Most of the new flower shop owners imagine it to be an easy business and make the first mistake there. Here are a few tips shared by a popular Hong Kong florist to help you when you first start your flower shop. You must keep these details in mind, and they can help you go ahead in your business.
Online visibility of your business is essential. In this digital age, people search for things online, and having an online presence will increase the reach of your business. You can get more customers through Facebook ads and groups and Instagram pages. Moreover, having an online website is also handy. People can place orders online for your flowers.
Keep track of your invoices. It is extremely important to know what you have paid for. It can get hard at times, and one might forget to keep track of invoices. But it will decide whether you are making any profits. So it is crucial to keep track of invoices and statements.
If you have an online shop, and still you hire a lot of full-time staff at your shops, then it does not make sense. It is better to hire seasonal or part-time help. That will help your business run smoothly, and it won’t drain your pockets.
One of the best ways to improve your service is to take delivery confirmation from customers. Delivery confirmations have become an essential part of e-commerce, so one must use this feature to improve customer service.